We start every partnership with an in-depth meeting to understand your needs en set out the project outlines. During this meeting, we’ll talk about what you want to achieve and what you expect from us. We’ll analyze your existing processes and systems and perform the well-known SWOT analysis on them. At the end of this start-off, we will have our guidelines for the entire project.

With our goals set out clearly, we create a simple project plan with a well-defined scope, timeline, and overview of available resources. Because this plan includes determining milestones, assigning roles and responsibilities, and deciding on deliverables and KPIs, it will serve as a guide for the team and stakeholders. We use Agile methods to stay flexible and adjust the plan when needed.

Next, we map out your business processes and look for ways to improve them. Our business analysts use detailed process mapping to spot any bottlenecks and inefficiencies. We talk with your team, organize workshops, and look at your data to understand all your processes and needs. The result is a comprehensive Business Requirements Document (BRD) that helps you bridge the gap between the ‘as is’ and the ‘to be’ situation.

In the functional analysis, we translate business needs into detailed software features. We write simple use cases and user stories to show you how different users will interact with the software. Our analysts develop wireframes, mockups, and prototypes while working closely with the development team to ensure everything is technically possible. Once you approve our design, we hand it over to the development team so they know exactly what to build and how to test it.

We make your project launch smooth and successful. Our team carefully plans every step, from rolling out the new software to training your team on how to use it. We’re here to help during and after the launch, making sure everyone understands and feels comfortable with the change. We communicate clearly and prepare thoroughly, which helps us achieve successful go lives and happy clients.

When we finish a project, we sit down with both our team and the client to talk about what worked well and what could be improved. We collect all feedback and write down key lessons and suggestions. This not only helps us serve you better but also makes our future projects even more successful.